One of the benefits of renting through Outdoorsy is the opportunity to review renters. This is valuable to ensure all owners have a good experience by properly assessing prospective booking requests. Here are a few key things to consider when reviewing a renter. Owners and renters have 14 days after the rental period to submit…
Feels kind of like welcoming home a new baby, right? Lest you get too emotional, remember the task at hand. Reach out to the renter the day before their return date to confirm the drop-off time and location. Have a copy of your Rental Checkout List and RV Return Form, so you can make everything quick…
Security deposits come in handy sometimes, right? Make sure you clearly communicate any overages to the renter and have them sign-off on the RV Return Form to acknowledge these charges. Log-in to your Outdoorsy dashboard, go to the reservation details and select “Manage Security Deposit”. Here, you’ll determine what portion of the deposit to return…
This is one for the Outdoorsy support team. You’ll need documentation of all the additional charges, including the signed RV Return Form. Go to your Outdoorsy dashboard and select “Manage Security Deposit” on the specific booking to claim the full security deposit. Then reach out to Outdoorsy support via phone, chat or email and let…
First off, congrats on a successful rental. And, nicely done inspecting your vehicle for damage. If you have no additional charges, such as extra miles or cleaning costs, and no need to file a claim, then there’s really just one thing left to do: write a review for your guest. You can also send a…
