
<h2>What are Campgrounds on Outdoorsy?</h2>



<p>At Outdoorsy, we&#8217;re driven by the belief that the great outdoors is for everyone. Our mission is to make outdoor experiences accessible to all, ensuring choice and opportunity for our guests and partners.&nbsp; It&#8217;s this vision that drives us every day, inspiring our evolution from an RV marketplace to a comprehensive outdoor travel platform. We connect thousands of outdoor enthusiasts with hospitality driven hosts, facilitating outdoor experiences &#8211; be it an RV rental, a cozy stay, or a campground experience.</p>



<p>Are you a Campground host that wants to expand your visibility to a wider group of outdoor travelers &#8211; from campers, weekend worriers, tent pitchers, family vacationers or clampers you can now showcase your space be it RV, tent, or lodging sites on Outdoorsy.&nbsp;</p>



<p>The process of listing your campground on Outdoorsy is completely cost-free. Take the first step by <a href="https://www.outdoorsy.com/become-a-host" data-type="URL" data-id="https://www.outdoorsy.com/become-a-host" target="_blank" rel="noreferrer noopener">listing with us</a> today. </p>



<h2>How does it work?</h2>



<p>Outdoorsy isn&#8217;t just an online marketplace; it also serves as an OTA (Online Travel Agency) committed to outdoor travel. We provide real-time availability and pricing, opening your outdoor accommodations to thousands of eager campers daily, ready for instant booking. Select your preferred PMS (Property Management System) below to witness how simple it is to list your property on Outdoorsy.</p>



<p><a href="https://go.outdoorsy.com/newbook_integration" data-type="URL" data-id="https://go.outdoorsy.com/newbook_integration" target="_blank" rel="noreferrer noopener">Newbook Integration Guide</a></p>



<p>Coming soon: ResNexus, Firefly, RMS Cloud</p>



<p>We fully support Newbook and soon, &#8220;ResNexus&#8221;, &#8220;Firefly&#8221; and &#8220;RMS Cloud&#8221;. If you use a different Property Management System, reach out to our support team at support@outdoorsy.com. We&#8217;re always looking to expand our supported PMS network.</p>



<h2>Why choose Outdoorsy?&nbsp;</h2>



<h3>Enhanced Visibility and Reach</h3>



<p>By partnering with Outdoorsy, you gain exposure to millions of visitors and a vibrant RV owner community. This expands your outreach to adventure-seekers exploring new experiences and travelers, including RV owners, who enhance their RV journeys with unforgettable campground experiences. All of this without incurring extra marketing costs.</p>



<h3>Seamless Booking Experience</h3>



<p>Outdoorsys user-friendly interface simplifies the booking process, guiding guests effortlessly. Tailored filters streamline the search, leading to more bookings and increased revenue for your property.</p>



<h3>Boosted Profitability</h3>



<p>Outdoorsy ensures your rates remain competitive by pulling in and distributing rates to match your PMS’s dynamic pricing rules in real time, maximizing your property&#8217;s occupancy and profitability.</p>



<h3>Cost-effective Marketing</h3>



<p>Outdoorsy utilize advanced marketing strategies, targeting specific audiences likely to be interested in your offerings. Our insights drive targeted campaigns across digital platforms, ensuring your campground or RV park receives the attention it deserves.</p>



<h2>How long does it take to list my campground with Outdoorsy?</h2>



<p>The process largely depends on you. Here are the four straightforward steps to get your campground listed:</p>



<ol><li>Visit our &#8220;<a rel="noreferrer noopener" href="https://www.outdoorsy.com/become-a-host/campground" data-type="URL" data-id="https://www.outdoorsy.com/become-a-host/campground" target="_blank">List your Campgroun</a><a href="https://www.outdoorsy.com/become-a-host/campground" data-type="URL" data-id="https://www.outdoorsy.com/become-a-host/campground" target="_blank" rel="noreferrer noopener">d</a>&#8221; page and fill out the registration form.</li><li>Our business development team will connect with you to ensure compatibility and assist in setup.</li><li>Set up your PMS to integrate with Outdoorsy. We&#8217;ll provide detailed instructions.</li><li>Once your campground rules and amenities are aligned, you&#8217;ll go live on Outdoorsy.</li></ol>



<p>At Outdoorsy, we&#8217;re dedicated to making your onboarding experience seamless and inclusive, ensuring that your camping spaces find their way to those who seek memorable outdoor adventures.</p>



<h2>Will there be any differences in handling bookings coming from Outdoorsy or my direct site?&nbsp;</h2>



<p>In general, there won&#8217;t be significant differences between bookings from your direct site and those from Outdoorsy.com. We integrate with your property management system to seamlessly incorporate new bookings into your existing workflow.</p>



<h2>How can I communicate with Outdoorsy guests?</h2>



<p>Guests book through Outdoorsy.com. After the booking, we&#8217;ll give guests your campground contact number, so they can talk directly to you.</p>



<p>Although all Outdoorsy guests can use our 24/7 Contact Center, your Campground team knows the most about the campground, Sites, how to get around, and fun things to do nearby. If guests reach out to you, you can find them by looking up their name or booking dates in your PMS.&nbsp;</p>


What are Campgrounds on Outdoorsy


<p>For your stay booking, please be aware that you may be charged for damaged or lost property, or if extra cleaning is required, after your trip ends.&nbsp;</p>



<p>If you cause any damage during your stay, fail to leave the stay in good condition as requested by the host&#8217;s check-out instructions (resulting in additional cleaning costs for the host), or remove items from the property, your host can request reimbursement for the incurred expenses. </p>



<p>The following reimbursement process applies only to Stay bookings, and <em>not</em> RV bookings.</p>



<h2>How will additional charges be handled after your booking?</h2>



<p>In the rare event that your host believes there might be some damage, missing items, or extra cleaning costs involved, they may initiate a reimbursement request with our dedicated Outdoorsy Resolutions Team.</p>



<p>Rest assured, our team&#8217;s primary goal is to ensure fairness and reasonability. They&#8217;ll carefully assess the situation by reviewing the information provided by your Host, as well as any comments you might have added when responding to your host&#8217;s initial reimbursement request. Additionally, they may reach out to you or anyone else who can shed light on the situation.</p>



<p>After this investigation, the Resolutions Team will contact you if the charges are deemed legitimate. You&#8217;ll be given a full 48 hours to respond. If you&#8217;re in agreement with the charges or choose not to respond, your payment method will be charged accordingly, with the funds going directly to your host, and the reimbursement request will be promptly closed.</p>



<p>However, if you have concerns or wish to negotiate a partial payment, you can decline the request. In such cases, our Resolutions Team will step in to facilitate a fair and amicable resolution between you and your host.</p>



<h2>Follow these tips to avoid additional charges after your Outdoorsy Stay is over</h2>



<p>To avoid or mitigate extra charges after your stay, follow these best practices:</p>



<ul><li><strong>Leave your Stay neat and tidy</strong>: Familiarize yourself with the checkout instructions and house rules provided by your host when you check in. Understand what&#8217;s expected when you leave, like taking out the garbage or loading the dishwasher. If you&#8217;ve moved furniture, put it back where it was at check-in. Essentially, aim to leave the place as you found it—neat and tidy, but no one is expecting a spotless Stay.</li><li><strong>Foster open communication</strong>: If you accidentally break dishes, damage the property, or can&#8217;t meet the cleaning standards due to time constraints, reach out to your host through the Outdoorsy messages immediately. Being transparent about any mishaps allows your host to address and resolve issues before their next guest arrives. It&#8217;s all about open communication and consideration.</li></ul>



<h2>Do I have liability coverage during my Outdoorsy Stay?</h2>



<p>Yes, the Protection Package for Stays provides you with bodily injury protection, which includes:</p>



<ul><li>Up to $1M in liability coverage</li><li>Free 24/7 customer support</li><li>$5,000 deductible</li></ul>



<p>For more information please refer to our <a href="https://www.outdoorsy.com/help/protection-package-for-stays">Protection Packages for Stays article</a>.</p>


Can I be charged for damage, cleaning or other expenses after my stay?


<p>As an Outdoorsy host, providing a worry-free experience for your guests is a priority. While most bookings go smoothly, it&#8217;s important to be prepared for unforeseen circumstances. You may encounter situations where you need to address additional costs such as damage, missing items, or extra cleaning expenses. In this guide, we&#8217;ll explore how to navigate these situations and request reimbursements from the guest.</p>



<p>This reimbursement request process applies only to Stay bookings and not RV bookings.</p>



<h3>How should I handle any additional charges, like damage or extra cleaning, after my guest checks out?</h3>



<p>If you encounter additional costs after your booking ends, or are notified of them by the guest during their stay, you can initiate a reimbursement request with Outdoorsy’s dedicated Resolution Team.&nbsp;</p>



<h3>How do I start a reimbursement request for unexpected expenses for Stays bookings?</h3>



<ul><li><strong>Document Evidence</strong>: Gather evidence of any unforeseen expenses, including damage, missing items, or additional cleaning expenses. This can be accomplished by capturing photos or videos, or by obtaining a statement from the guest acknowledging these costs. Get repair or cleaning estimates, and/or receipt.</li><li><strong>Contact Support:</strong> Within 7 days after the responsible guest’s checkout, initiate a reimbursement request by reaching out to Outdoorsy Support.<ul><li>Select the “?” icon in the lower right of your screen</li><li>Or, email <a href="mailto:support@outdoorsy.com" target="_blank" rel="noreferrer noopener">support@outdoorsy.com</a></li><li>Or, call 877-723-7232.</li></ul></li></ul>



<h3>What happens after I file a reimbursement request with Outdoorsy Support?</h3>



<ul><li><strong>Assessment: </strong>Outdoorsy’s<strong> </strong>Resolutions Team carefully reviews the provided information, which may includes your initial message to the guest and any additional insights from the guest. They may also reach out to other parties involved to gather a complete picture of the situation.</li><li><strong>Guest response: </strong>Your guest will have 48 hours to respond to the request. If they agree to the charges or choose not to respond, the guest&#8217;s payment method on file with Outdoorsy will be charged accordingly. The funds will then be transferred directly to you, and the reimbursement request will be closed.</li><li><strong>Negotiation</strong>: If the guest has concerns or wishes to negotiate a partial payment, they can decline the reimbursement request. In such cases, Outdoorsy&#8217;s Resolutions Team will step in to facilitate a fair and amicable resolution between you and the guest. This ensures that both parties can reach an agreement that is satisfactory to all.</li></ul>



<h3>Do I have liability coverage under the Stay Protection Package?&nbsp;&nbsp;</h3>



<p>Yes, during the rental period our Protection Package for Stays includes coverage of:</p>



<ul><li>Up to $1M in liability coverage</li><li>Free 24/7 customer support</li></ul>



<p>For more information, or if you need to file a liability claim for one of your stay bookings, please refer to our <a href="https://www.outdoorsy.com/help/protection-package-for-stays">Protection Packages for Stays article</a>.</p>


Can I get reimbursement from Stays guests for unexpected costs?


<p>Every year, thousands of people converge on Nevada’s Black Rock Desert for the annual Burning Man festival. There, “artists, makers, and community organizers who co-create art, events, and local initiatives around the world” gather to celebrate and construct the sizeable—yet temporary—Black Rock City. Over the nine-day festival, the makeshift city is built, celebrations abound, the famous wooden statute is set ablaze, and then the city is disassembled.</p>



<p>While this can be an interesting way to spend your vacation, it can also wreak havoc on your RV. In all the excitement, some festival-goers may go a little too far and your property may get damaged or vandalized. More common, an ultra-fine dust gets kicked up in the wind and coats anything in sight.</p>



<h2>Playa dust</h2>



<p>The Black Rock Desert is the site of a long lost, prehistoric lake bed and the desert playa (or just ‘playa’) is the bottom of it. The playa dries out, cracks, and creates a unique, ultra-fine dust—playa dust—that the festival is often associated with. As you might imagine, this dust can get into even the cranniest of nooks.&nbsp;</p>



<p>Festival-goers try to beat the dust by taping air vents, seams, and windows. Some cover furniture with plastic and others even wax the outside of the RV. But, playa dust is sure to get in and when it does, it is difficult to clean from the interior and exterior of your RV. It can even damage your electrical and mechanical systems.</p>



<h2>Insurance coverage</h2>



<p>Because of the damage that playa dust can do to your RV and the increased risk of physical damage on the festival grounds, Burning Man remains an unauthorized festival in Outdoorsy’s terms of service. As a result, Outdoorsy insurance does not provide coverage for your RV on the festival grounds nor does it cover festival-related damage. That includes damage from playa dust to the interior, exterior, anything mechanical or electrical, or vandalism.</p>



<p>If your RV goes to Burning Man, Outdoorsy offers liability-only coverage to and from the festival to ensure your RV is road legal. But, if your RV is involved in a covered loss and your guest is at fault: your RV is not covered, only other peoples’ damaged property is covered. In addition, our liability-only coverage is provided at the state minimum level of coverage.</p>



<p>Outdoorsy’s Burning Man policy also means that our teams can only provide limited support in disputes you may have with your guest. In addition, if your guest is traveling from abroad, you will most likely be unable to collect on damages through small claims court. Candidly, if your RV goes to Burning Man, collecting for damages to your RV will be between you and your guest.</p>



<p>We understand that our Burning Man insurance policy may give you pause in accepting bookings headed for the festival. That’s okay! It’s your vehicle and you can do as you wish. If you would like to cancel a festival-bound booking, you may do so with no penalty for the cancellation. Simply reach out to our customer support team at support@outdoorsy.com.</p>


What the heck is Burning Man?


<p>Outdoorsy is proud to partner with the Hartford to protect the safety of our guests and hosts worldwide by some of the world’s best insurance companies.</p>



<p>Our partners support our mission of providing high-quality Protection Packages and services to meet the needs of the Outdoorsy community. We chose to work with these partners because they operate in a manner consistent with our values and principles.</p>



<ul><li>Behave with integrity</li><li>Deliver an exceptional customer experience</li><li>Continuously improve and innovate</li><li>Execute thoroughly and seek excellence</li></ul>



<h1>Protection for hosts</h1>



<p>List your Stay with confidence. Our Protection Package for Stays can be included in your bookings at no cost to you when booked through Outdoorsy. Coverage during the rental period includes:</p>



<ul><li>Up to $1M in liability coverage</li><li>Free 24/7 customer support</li></ul>



<h1>Protection for guests</h1>



<p>Rest assured that we have you covered. Guests are covered by the Protection Package for Stays when booking through Outdoorsy; the price is included in the nightly rate. The coverage provides guests with bodily injury protection, which includes:</p>



<ul><li>Up to $1M in liability coverage</li><li>$5,000 deductible</li><li>Free 24/7 customer support</li></ul>



<h1>How the Protection Package works</h1>



<p>A few things to understand about Outdoorsy’s Protection Package for Stays:&nbsp;</p>



<ul><li>Hosts eligible for Outdoorsy’s Protection Package for Stays enjoy liability coverage; eligible guests are covered with a bodily injury policy.</li><li>Coverage is provided on an excess (or secondary) basis; if there is a covered event, the property’s primary insurance—whether personal or commercial insurance—will apply first and then the Outdoorsy Protection Package will be secondary. If there is no other policy in place that provides coverage, our policy will be primary.</li></ul>



<p><strong>Important:</strong> As a host, be sure to validate that your personal insurance policy permits rentals. As an example, some homeowner and condominium association rules restrict or prohibit subletting, short-term rentals, and/or longer-term stays.</p>



<h3>Checklist to make sure I’m properly covered before the trip starts:&nbsp;</h3>



<ul><li><strong>Insurance:</strong> If you don’t already have primary insurance, you should get the appropriate insurance for your Stay. Review the policy terms and conditions and be familiar with your coverage details and exclusions.&nbsp;&nbsp;</li><li><strong>Photos: </strong>The more pictures, videos, and documentation the better. Current photos are required for all claims.</li><li><strong>Maintenance:</strong> This is a big one. You will notice that a lot of coverage exclusions mentioned in our <a href="https://www.outdoorsy.com/help/outdoorsy-terms-of-service">terms of service</a> are maintenance related. You are responsible for keeping your Stay in a safe, clean, and well-maintained condition.</li></ul>



<h1>How do I file a claim?</h1>



<p>The outdoors is a beautiful place to be, but accidents do happen. As hard as we fight against it, there’s always that small chance that someone might get injured during their Stay. If this happens to you, our Protection Package for Stays is designed to help you get on the road to recovery fast.&nbsp;</p>



<h3>How do I start a claim?</h3>



<p>All Stays-related claims are handled by our insurance partner, the Hartford, who can be reached at 1-800-327-3636.</p>



<p><strong>Important:</strong> All claims must be submitted within 14 days of the trip’s end date (or before the next reservation) and current photos must be submitted.</p>



<h3>What happens after I file a claim?</h3>



<p>Our Protection Package for Stays differs from our <a href="https://www.outdoorsy.com/help/owners-protection-packages">RV Protection Packages</a> because Stays are naturally a different class of asset. As a result, the claims process differs as well; claims for covered events at a Stay are handled by the Hartford.&nbsp;</p>



<p>The claims process generally unfolds in the following way:&nbsp;</p>



<ul><li><strong>Excess coverage:</strong> Hosts are responsible for filing a claim with their personal (or commercial) insurance carrier first. In the event your carrier denies the claim, please submit the denial letter and relevant documentation to the Hartford.</li><li><strong>Gathering information:</strong> The Hartford claims team will ask for any other pertinent information to move forward with your claim. This may include a statement from your guest, proof of ownership (e.g. bill of sale, title), or any other evidence that is required.</li><li><strong>Confirming coverage: </strong>Almost there! Your adjuster will review the statements, documents, photos, and all other necessary information to confirm it’s a covered loss.&nbsp;</li><li><strong>Payment:</strong> After their determination has been made, the Hartford will issue any payments for the covered loss.&nbsp;</li><li><strong>Closing the Loop:</strong> The Hartford will help handle any other outstanding issues that might be present (e.g., if a third party is involved).&nbsp;</li></ul>



<h1>Other available protection offerings?</h1>



<p><a href="https://www.outdoorsy.com/help/travel-insurance-work">Trip protection</a> can reimburse you if a covered situation (e.g. medical event or natural disaster) stops the trip before it starts.</p>



<h1>Contact information:</h1>



<h3>Outdoorsy Customer service</h3>



<ul><li>Call us at 1-877-723-7232 Mon – Sun, 24 hours a day</li><li>Chat with us on <a href="https://www.outdoorsy.com/">Outdoorsy.com</a> Mon – Sun, 24 hours a day</li><li>Email us at support@outdoorsy.com</li></ul>



<h3>Claims reporting</h3>



<ul><li>Call the Hartford at 1-800-327-3636</li><li>Email the Hartford at lossconnect@thehartford.com</li></ul>



<p></p>


Protection Package for Stays


<p>At Outdoorsy, our goal is to create the safest, most secure peer-to-peer marketplace for lovers of the great outdoors. That’s why both hosts and guests go through our verification process.&nbsp;</p>



<p>We know that your RV—or your Stay—is a treasured asset. That’s why we take steps to ensure that it’s in safe hands. Not only is your primary guest verified (the person who booked your RV or Stay), but we ask that their adult-aged companions are verified, too.&nbsp;</p>



<p>Each verified guest is checked for fraud, identity theft, and other marketplace hazards—and that’s just before the trip. During your bookings, our teams monitor and ensure safe transactions, help handle behavioral issues, and keep fraudsters and scammers at bay.&nbsp;</p>



<p>List your RV or Stay with confidence on Outdoorsy—we’re built on trust and safety.</p>


Guest verification&#8230; for hosts


<p>If you’re tired of managing your listing’s availability with different calendars for each platform, we can help. Calendar Sync allows you to import your rental calendar from other platforms and displays it alongside your Outdoorsy calendar.</p>



<p>Bookings from your other platforms—synced bookings—are labeled and appear as unavailable dates on your Outdoorsy calendar. That way, you are less likely to double-book your RV or Stay. You can also export your Outdoorsy calendar if you’d like to manage everything in iCal, Google Calendar, or another calendaring program. But, keep in mind that if you export your Outdoorsy calendar, we won’t include synched bookings in our export.</p>



<p>When your calendars are connected via Calendar Sync, they automatically ‘refresh’ every two hours, giving you the most up-to-date availability information. Your calendars will stay connected until you ‘break’ the connection by clicking the little trash icon next to the imported calendar.</p>



<p>We currently support RVShare, AirBNB, VRBO, Hipcamp, Hostaway, and Newbook calendars. Let us know if you are using another platform that we might be able to support. Email our support team at support@outdoorsy.com.</p>



<p></p>



<h2>Importing other calendars</h2>



<p>You can import your calendar from another platform by copying the ICS calendar URL (ICS) and pasting it into your Outdoorsy calendar. You can import as many calendars as you need into your Outdoorsy calendar. Keep in mind, though, that when you import a calendar, it&#8217;s attached to only one of your listings (if you have more than one)—the one you&#8217;re currently looking at in your Outdoorsy calendar.&nbsp; Of course, not every platform’s calendar can be imported, so check that it’s possible first. Your Calendar Sync settings are accessible from your Outdoorsy calendar.</p>



<h4>Outdoorsy beta</h4>



<ol><li>Click “Calendar” in the top bar</li><li>Click “Add calendar” from the sidebar on the left</li><li>Paste the ICS in the Calendar URL field</li><li>Give your new calendar a name</li><li>Click “Add calendar”&nbsp;</li></ol>



<h4>Outdoorsy classic</h4>



<ol><li>Click “Calendar” in the top bar</li><li>Click “Sync Settings” to open the sidebar</li><li>Paste your other calendar’s ICS into the “ICS Calendar URL” field</li><li>Give your new calendar a name</li><li>Click “Add”</li></ol>



<p></p>



<h2>Exporting your Outdoorsy calendar</h2>



<p>We have made exporting your Outdoorsy calendar to other sync-enabled platforms quick and easy. Export your Outdoorsy calendar to make your bookings visible in many calendaring platforms. Regardless of which user experience you have now—Outdoorsy classic or our beta—navigate to your Outdoorsy calendar to export it.</p>



<h4>Outdoorsy beta</h4>



<ol><li>Click “Calendar” in the top bar</li><li>Click “Copy URL” in the Export section of the left sidebar</li><li>Paste the ICS link in your other calendar</li></ol>



<h4>Outdoorsy classic</h4>



<ol><li>Click “Calendar” in the top bar</li><li>Click “Sync Settings” to open the sidebar</li><li>Click “Copy” under the ICS Export section of the sidebar</li><li>Paste the ICS link in your other calendar</li></ol>



<p></p>



<h2>Manually syncing your calendars</h2>



<p>Once you have imported your calendars from other platforms, they will refresh every two hours. You can refresh more frequently if you need to by clicking the “refresh” icon by the Calendar Sync settings. You can only manually refresh your every three minutes.</p>



<h4>Outdoorsy beta</h4>



<ol><li>Click “Calendar” in the top bar</li><li>Click the “refresh” icon next to the Calendar sync section of the left sidebar</li><li>Look for a green checkmark next to your synced calendars when successful</li></ol>



<h4>Outdoorsy classic</h4>



<ol><li>Click “Calendar” in the top bar</li><li>Click “Sync Settings” to open the sidebar</li><li>Click the “refresh” icon next to your synced calendars&nbsp;</li><li>Look for a green checkmark next to your synced calendars when successful</li></ol>



<p><em>Note: Outdoorsy makes no representations or warranties and takes no responsibility for any errors or issues resulting from a host choosing to sync with any third-party calendar, to include multiple guests booking the same dates. It is solely the responsibility of the host to manage their booking requests and confirm all bookings.</em></p>


What is calendar sync? How does it work?


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<p>Sponsors: Outdoorsy, Inc. (“Outdoorsy”) and MHC Property Management, L.P. (“<strong>MHC</strong>”)</p>



<p>MHC will offer $50 off its RV retail site rates at its RV resorts and campgrounds located on ThousandTrails.com for customers who rent an RV through Outdoorsy’s website during the calendar month of July 2023, and such RV stays must be booked by August 15, 2023 and completed by August 31, 2023 (the “Promotion”). The Promotion cannot be combined with any other MHC discount or promotion and is valid for new reservations only. The Promotion requires a minimum two (2) night stay and maximum 14 night stay on an RV site. Reservations are required prior to arrival and customers must present a valid rental confirmation from Outdoorsy upon check-in. Limited quantity available MHC and/or Outdoorsy reserve the right to discontinue Promotion at any time upon written notice to the other party. [The following resorts and campgrounds are excluded from the Promotion:_Desert Vista Salome KOA, Grandy Creek KOA, Lake Conroe West KOA, Little Diamond KOA, Okeechobee KOA, Pine Island KOA, St. George KOA, Catherine’s Landing, Garden of the Gods RV Resort, Gulf Shores RV Resort, Live Oak Landing RV Resort, Pigeon Forge Landing RV Resort, Pine Mountain RV Resort and Yosemite RV Resort.</p>



<p><strong>General Terms:&nbsp;</strong></p>



<p>Subject to availability. Reservations required. Offers valid on new reservations only. Electric not included for stays of 30 days or longer. Rates do not include taxes. Amenities vary by resort. Holiday reservations are excluded. Cannot be combined with any other offer or promotion. Offer valid for customers that book an RV rental from Outdoorsy between July 1-31, 2023 and will be required to show Outdoorsy booking confirmation upon check in at campground. $50 discount valid on all RV site types; provided, however, that the following are excluded from this promotion: Reservations at Desert Vista Salome KOA, Grandy Creek KOA, Lake Conroe KOA, Little Diamond KOA, Okeechobee KOA, Pine Island KOA, St. George KOA, Catherine&#8217;s Landing, Garden of the Gods RV Resort, Gulf Shores RV Resort, Live Oak Landing RV Park, Pigeon Forge Landing RV Resort, Pine Mountain RV Resort, and Yosemite RV Resort. Offer valid on reservations with a minimum length of stay of 2 night and a maximum length of stay of 14 nights. Book by August 15, 2023. Stay must be completed by August 31, 2023. Employees of MHC Property Management, L.P. and its affiliates are excluded from this promotion.</p>



<p>Ask how you can camp all year long with our Thousand Trails Camping Pass!</p>



<p>Our Thousand Trails Camping Pass is offered by MHC Thousand Trails Limited Partnership, Two North Riverside Plaza, Suite 800, Chicago, IL 60606. This advertising is being used for the purpose of soliciting sales of resort campground memberships. This document has been filed with the Department of Licensing, State of Washington as required by Washington Law. Value, quality or conditions stated and performance on promises are the responsibility of the operator, not the Department. The filing does not mean the Department has approved the merits or qualifications of any registration, advertising, or any gift or item of value as part of any promotional plan.</p>


MHC Terms and Conditions


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<p>OFFICIAL CONTEST RULES</p>



<p>NO PURCHASE IS NECESSARY TO ENTER OR BE SELECTED FOR THE PRIZE(S).</p>



<p>A PURCHASE WILL NOT INCREASE YOUR CHANCES OF WINNING.</p>



<p>This contest (the “Contest”) is governed exclusively by the laws of the United States. Void where prohibited by law. Only offered to residents in the United States and Canada (excluding Quebec).</p>



<p>Contest Period: The Contest begins at 8:00 am Central Standard Time (CST) on June 1, 2023 and ends at 11:59 pm (CST) on June 30, 2023 (the “Contest Period”). At the end of the Contest Period, Outdoorsy will select 4 winners (see “How to Enter” and “Winner selection and notification” for details on additional requirements regarding entry timing and winner selection process during the Contest Period). Outdoorsy reserves the right to cancel the Contest at any time and for any reason without notice.</p>



<p>Sponsor: Outdoorsy, Inc. (“Outdoorsy”).</p>



<p><strong>Eligibility:&nbsp;</strong></p>



<p>The Contest is open to residents of the U.S. and its territories, the District of Columbia, and Canada (excluding Quebec) who are 21 years of age or older as of the date of entry. Officers, directors, and employees of Outdoorsy or its affiliates, and related companies, and the immediate family members (parents, children, siblings, spouse) or members of the same household (whether related or not) of such officers, directors, and employees are not eligible to participate in the Contest. Entries originating from any other jurisdiction are not eligible. The Contest is subject to all applicable Texas and US laws and regulations and is void where prohibited.</p>



<p><strong>Agreement to Official Rules:&nbsp;</strong></p>



<p>By entering and participating in the Contest, you, the entrant, fully and unconditionally agree to be bound by these Official Rules and the decisions of Outdoorsy, which will be final and binding in all matters relating to the Contest. By participating in the Contest, you, the entrant, grant Outdoorsy permission to send you emails, which you may opt out of at any time.</p>



<p><strong>How to enter:</strong>&nbsp;</p>



<p>Submission of entries (name and email address) must be made during the Contest Period, participation consists of an entry form located behind the designated “Enter Now” digital button interface from the ‘Be 1 In A Million’ landing page &#8211; www.outdoorsy.com/be-one-in-a-million, you must fill in all of the fields as directed.</p>



<p>Four potential winners will be selected by Outdoorsy (in its sole discretion) at the end of the Contest Period.</p>



<p>Prize: Each of the (4) prizes consist of: US $1,000.00 in credits for exclusive use on Outdoorsy.com, plus an “giveaway gift box” of partner products with an estimated average value up to US$2,000.00. The prize is awarded “as is” with no warranty or guarantee, either express or implied. The right to receive the prize is not transferable, assignable, and no substitutions or cash equivalents are permitted except at Outdoorsy’s sole discretion or as otherwise provided herein.&nbsp;</p>



<p>Outdoorsy reserves the right, in its sole discretion, to substitute a prize (or a portion of the prize) of equal or greater value for any reason. Outdoorsy will not replace the prize if it is lost or stolen. Any and all prize-related expenses, including without limitation any and all federal, state, and local taxes, shall be the sole responsibility of the winner. By accepting the prize, the winner grants its permission for Outdoorsy to use the winner’s name, social media pseudonym and city and state for purposes of advertising and trade without further consent or compensation, unless prohibited by law.</p>



<p>Outdoorsy makes no representations or warranties whatsoever as to the ability to use the prize or to book and rent any particular vehicle or stay listed on the Outdoorsy.com platform. A winner making a booking on the Outdoorsy.com platform agrees that additional criteria may be imposed by the listed vehicle’s or stay’s owner. If the booking value exceeds the US$1,000.00 credit, then the winner will be solely and completely responsible for covering the booking expenses beyond the prize amount. Such booking must purchase the maximum available insurance coverage offered through the Outdoorsy.com booking platform. Outdoorsy will not be responsible for covering additional trip costs on and/or off platform, including but not limited to, mileage overage fees, gas, campground reservations, airfare or any other costs and expenses. All bookings on the Outdoorsy.com platform must fully comply with the terms and conditions and other policies therein.</p>



<p><strong>Winner selection and notification:&nbsp;</strong></p>



<p>As described in “How to Enter,” four potential winners will be selected at the end of the Contest Period. The winners will be notified via email addresses provided on the submission. In order to receive the prize, the potential winner must return email communications with Outdoorsy’s team to set the delivery conditions of the prize. If the potential winner fails to respond to the email within 7 days or is found to be, in Outdoorsy’s sole discretion, ineligible or in violation of these Official Rules, such potential winner and his/her entry will be disqualified, and an alternate winner will be selected from all remaining eligible entries. Outdoorsy may request paperwork that the potential winner will be required to complete in order to be awarded the prize (including, but not limited to, a publicity release, tax documentation, drivers license information, evidence of insurability, and/or liability release). The failure to do so will render the potential winner ineligible. If the potential winner is under the age of 25, they will need to be accompanied on their reward trip by a verified driver (verified in Outdoorsy’s sole discretion) over the age of 25 who will be responsible for being the driver of the vehicle during the rental period and who will be legally responsible for compliance with all terms and conditions related to accepting and using the prize, including the provision of paperwork and the releases and indemnifications described in these Official Rules. The prize will be available for redemption until December 31, 2024. The receipt of the prize offered in this Contest by the potential winner is conditional upon compliance with these Official Rules and any and all applicable federal and state laws and regulations.</p>



<p><strong>General Terms:&nbsp;</strong></p>



<p>Decisions made by Outdoorsy are final and binding in all matters, including interpretation of these Official Rules and awarding of the prize. Entrants assume all risk of loss, damage, destruction, delay, or misdirection of Contest materials submitted to Outdoorsy. Outdoorsy reserves the right, at its sole discretion, to cancel, terminate, modify, or suspend the Contest, or any part of it, if any virus, bugs, other technical failures, non-authorized human intervention, fraud, or any other causes beyond Outdoorsy’s control impair the administration, security, integrity, or proper functioning of the Contest, as determined by Outdoorsy in its sole discretion. Outdoorsy in its sole discretion reserves the right to disqualify any entrant it finds to be tampering with or attempting to tamper with the entry process or the operation of the Contest or to be acting in violation of these Official Rules. Any attempt by an entrant to deliberately damage or undermine the legitimate operation of the Contest may be a violation of criminal and civil laws, and, should such an attempt be made, Outdoorsy reserves the right to seek damages from such persons to the fullest extent permitted by law. Outdoorsy’s failure to enforce any term of these Official Rules shall not constitute a waiver of that term.</p>



<p><strong>Release and indemnification:&nbsp;</strong></p>



<p>By participating in the Contest, you agree to release from liability and hold harmless Outdoorsy and its parent company, affiliates, and related companies, and each of their respective officers, directors, and employees and agents (collectively, the “Released Parties”) from and against any claim or cause of action, including, but not limited to, personal injury, death, or damage to or loss of property, arising out of participation in the Contest or the receipt or use or misuse of any prize, or from any trip booked or taken using the prize. Entrants agree to indemnify the Released Parties and any other companies associated with the Contest, including any vendors or marketing agencies, and any third parties who have provided prizing. The indemnity covers all claims made not only by potential winners, but also by anyone participating in the Contest. The indemnity covers both claims arising out of the Contest itself, and claims arising from any use of the prizes.</p>



<p><strong>Limitation of Liability:&nbsp;</strong></p>



<p>Outdoorsy is not responsible for: (1) any incorrect or inaccurate information, whether caused by entrant, printing errors, or any of the equipment or programming associated with or utilized in the Contest; (2) technical failures of any kind, including, but not limited to, malfunctions, delays, interruptions, or disconnections in phone lines or network hardware or software; (3) technical or human error which may occur in the administration of the Contest or the processing of entries; (4) late, lost, undeliverable, damaged, stolen, misdirected, or postage-due entries; or (5) any injury or damage to persons or property which may be caused, directly or indirectly, in whole or in part, by entrant’s participation in the Contest or receipt or use or misuse of any prize, or from any trip booked or taken using the prize. This includes such failures that might result in more winners than planned are issued.</p>



<p><strong>Disputes:&nbsp;</strong></p>



<p>This Contest is governed by the laws of the United States and State of Texas without respect to conflict of law doctrines. As a condition of participating in this Contest, entrant agrees that any and all causes of action arising out of or connected with this Contest, shall be resolved individually, without resort to any form of class action, exclusively and solely before a state or federal court located in Austin, Texas. Further, under no circumstances will entrant be permitted to obtain awards for, and entrant hereby waives all rights to claim, punitive, incidental, or consequential damages, including reasonable attorneys’ fees, and entrant further waives all rights to have damages multiplied or increased.</p>



<p><strong>Privacy Policy:&nbsp;</strong></p>



<p>Information submitted with an online entry is subject to the Privacy Policy stated on Outdoorsy’s website.</p>



<p><strong>Winner Name and Rules:&nbsp;</strong></p>



<p>To obtain a copy of the winner’s name or a copy of these Official Rules, mail your request along with a stamped, self-addressed envelope to Outdoorsy. Residents of Vermont may omit return postage. Requests must be received during the Contest Period.</p>


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