One of the most important steps during the reservation process is getting the renter to go through the driver verification process. Unless a renter is an approved driver, the protection package they chose will not be valid. Although getting verified is the responsibility of the renter, there are a few steps an owner can take…
You’ve got a confirmed booking! Your renters are about to arrive and head off on their adventure. Before they depart, it’s required that you as the owner document the condition your RV is in prior to handing over the keys. All Outdoorsy claims require pre-trip photos taken within 24 hours of Departure and a signed…
Outdoorsy has made date changes an easy experience for both hosts and guests. If the renter has asked to extend their trip after they have paid, both the host and the guest have the ability to suggest a date change right from their booking details page. Follow these simple steps to change the dates of…
If anything changes with your original trip dates, either prior to or during the trip itself, contact the host immediately to get their approval. If the host approves of the date changes, you can click “Suggest new dates” in your guest dashboard and send them over to the host to approve. The host can also…
There isn’t a limit to the number of drivers, but each driver must pass our driver verification process, and a Protection Package must be purchased for the renter to be covered by Outdoorsy’s insurance policy. The primary renter who registers and agrees to the Outdoorsy Terms and Conditions is ultimately responsible for any additional drivers…
Just key your desired dates and location into the search field on Outdoorsy.com to discover a host of awesome RVs. If you like a listing, click “Request Booking”, and the owner will approve or deny your request. When approved, you’ll be prompted to pay the reservation deposit. You can also add Outdoorsy roadside assistance at…
Our community thrives on transparency, honesty and accountability. That’s why we try to collect as many ratings and reviews as possible to give renters insight into each owner. Be vigilant about reading reviews and asking owners detailed questions in order to become more comfortable on the site.
The renter only sees the pickup address after the reservation has been confirmed on the platform. Until then, the listing only displays the city/state.
